At Shoes2Die4.com we do not share or sell our customers information.
*FOR ORDER OF $125 OR MORE PAYPAL IS THE REQUIRED PAYMENT METHOD. PAYPAL
AFFORDS THE BUYER AND SELLER ADDED PROTECTION ON EVERY TRANSACTION.
1. We accept Visa, MasterCard, American Express, Discover, PayPal.
2. We do NOT accept Money order, Cashier Check, Personal Checks or Company Checks. If
we receive any Personal Checks or Company Checks, they will be returned to you.
3. We do not accept payment in cash.
All orders delivered to a Florida address will be charged the appropriate sales tax.
BILLING TERMS & CONDITIONS
*IF THE BILLING & SHIPPING ADDRESSES DO NOT MATCH, YOU MUST SELECT PAYPAL AS YOUR PAYMENT METHOD. YOU DO NOT NEED CREATE or HAVE A PAYPAL ACCOUNT. YOUR CREDIT/DEBIT CARD CAN STILL BE USED AS YOUR PAYMENT METHOD WITHOUT A PAYPAL ACCOUNT. THIS WILL HELP TO PREVENT DELAY/CANCELLATION OF YOUR ORDER.
We verify all billing information provided by our customers. Please enter your billing information correctly; otherwise, your order will be delayed for 48 to 72 hours. We reserve the right to cancel any order that is unable to be verified.
SHIPPING TERMS & CONDITIONS
All orders will be processed and shipped within two (2) to three (3) BUSINESS days, provided the items are in stock and there are no issues with the payment verification.
Shoes2Die4.com guarantees same day shipping on EXPEDITED orders placed by 2PM (EST) M-F. Orders will not be processed on weekends and holidays. In order to process your order efficiently, we strongly recommend you to use the same address for your shipping address and billing address. Otherwise, your order will be delayed for further verification.
Your order will be shipped via USPS or FedEx. Once a package has been accepted by the carrier, we are no longer have control over the package. Please understand we cannot make any guarantees once the package leaves our facility. In cases of errors or delays caused by the shipping carrier, we will help resolve the dispute at our best ability, yet we will not be held responsible or liable.
PLEASE NOTE: Orders cannot be cancelled or modified once they have been submitted.
*ALL SHIPPING COSTS ARE NON-REFUNDABLE.
Invalid Address/Multiple Delivery Attempts
All returned packages with failure delivery, i.e., multiple delivery attempts, insufficient address information, or refusal, we are not responsible for the shipping and return shipping. If applicable, store credit will be issued with deduction of shipping cost from the original payment according to the receipt of the returned packages. For packages refused by customers, there may be additional shipping cost charged by carrier.
At SHOES2DIE4.COM, we have a no-hassle return policy. We want to make sure that our customers are completely satisfied. We will refund the purchase amount of items received in unworn condition with its original packaging returned within fourteen (14) days of purchase. Shipping and handling fees are non-refundable. The package must be returned with original package, all the returns w/o original packaging will be refused; all items returned in used condition will not be accepted and will be refused. If the return is caused by manufacture defect or receiving an incorrect item, we will be fully responsible for the mistake, and the return shipping will be paid by Shoes2Die4.com. We DO NOT allow returns or exchanges on the following items: Makeup, Accessories, Organizers and items ending $.99. Footwear $20.00 or less may only be exchanged.
Fashion items turn over rapidly. Shoes2Die4.com cannot hold any item(s) for customer exchanges. If you would like to exchange an item, we recommend you purchase that item first and return the unwanted item along with original packaging, invoice and the return/exchange form and we will issue a refund upon receipt.
HOW TO RETURN
Download Return/Exchange form here. Please indicate the reason for the return/exchange. If you would like an exchange, please provide the item number and size you need. The Return/Exchange form and invoice must be included in your return package in order to receive the proper and timely credit. Refund/exchange will be processed within 5 business of receiving the returned item. Refunds will be credited via the original payment method. Refunds may take three (3) to five (5) business days to post to your account depending on the policies of your financial institution. If you do not receive your refund within ten (10) business days, please contact us at with your order information.
Send your returns to (address for returns only):
4700 Millenia Blvd. Suite 175
Orlando, FL 32839
866 306 3890
PACKAGING YOUR RETURN
Use the original packaging when possible and completely remove or cover the original shipping label. When the original packaging cannot be used, please use quality carton. We will NOT be able to process any return sent to us without the original shoe box/packaging.
Please do not TAPE UP the shoebox to return. Returns will not be accepted if the original packing is not completely intact. Only new unworn items are accepted. If a package is refused or undeliverable, it is the buyer's responsibility to contact us to request reshipment, otherwise packages will be processed as a return. Reshipments will incur a reshipping fee.
DAMAGED/DEFECTIVE/WRONG ITEM POLICY
We strive to ship every order quickly and accurately and check for any defects/damages prior to shipping. If you receive an incorrect/defective item please email with your order number in the subject line and we will do our best to make it right. Item must be unworn and reported within 14 days of purchase. Returns are subject to a shipping deduction ($6.95) if free shipping was used on the order unless a new exchange purchase is made or if original items kept still exceeds required amount for free shipping. All sales are final for sale, clearance, and reduced price items (including products $20 or less, accessories, makeup, organizers).
INTERNATIONAL ORDER POLICY
At Shoes2Die4.com we ship worldwide. If a location is not listed in our shipping area upon checkout, you can purchase the item from our Ebay store at ebay.com/shoes2die4.